Disaster Case Advocacy Outreach Coordinators will be visiting neighborhoods in Sioux County affected by the June 2024 floods

Disaster Case Advocacy Outreach Coordinators will be visiting neighborhoods in Sioux County that
were affected by the June 2024 floods. Starting July 23, 2025, they will visit Clay, O'Brien, and
Sioux Counties, with canvassing expected to last 3-4 weeks. Coordinators can help connect survivors with unmet needs with the Disaster Case Advocacy Program (DCA).

DCA Coordinators will wear neon-colored vests and branded Tetra Tech t-shirts for easy identification. They will also carry ID and work in pairs. DCA Coordinators visiting neighborhoods will never ask for Social Security Numbers, photo IDs or other forms of identification, or income information at the door.

Disaster Case Advocates can support survivors with: 
- Navigating FEMA, Insurance, SBA, and other processes
- Applying for programs and assistance
- Identifying and accessing new resources
- Developing a home repair or rebuild plan
- Creating a unique recovery plan with steps to reach your recovery goals
- And more, based on your disaster-related needs

Residents can also reach a Disaster Case Advocate through the following options:
- Apply online at homelandsecurity.iowa.gov/assistance, DCA Online Form
- Call 515-675-1884, Monday – Sunday, 7 a.m. - 7 p.m.
- Email DisasterCaseAdvocacy@iowa.gov
 

In-person Assistance
Survivors are encouraged to visit a Long-Term Disaster Recovery Center (LT-DRC) during its
hours of operation.
Clay County
Spencer City Hall
101 W 5th St, Spencer, IA 51301
Hours: Monday – Friday, 9 AM - 5 PM
Sioux County
Hawarden City Hall
1150 Central Ave, Hawarden, IA 51023
Hours: Monday – Friday, 9 AM – 4:30 PM